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Serena Rose

Serena Rose

Client Service Associate

Serena has been working with David since June 2019.  She’s originally from Fukuoka, Japan, but military life has taken her to many states throughout the US, to Spain, then to Hawaii.  She’s married to an active military officer and has a son who recently graduated from Harvard.  She has many years of experience in education and the travel industry, which has fostered great customer service. 

Her role involves effective communication, problem-solving and commitment to delivering a positive customer experience.

She also provides support with marketing and communications to clients and prospects.  She’s fluent in Japanese, Spanish and English.